The journey

From setup
to shared feedback.

PandaTap keeps the business-side setup simple and gives the customer a direct route to the review page when the experience is still fresh.

01

Confirm the destination

The business provides or confirms the Google review page it wants customers to visit. That destination is the starting point for the card's flow.

02

Place the card

Put PandaTap where a customer naturally pauses: a counter, table, reception desk, checkout, or handoff point.

03

Invite the tap

After a positive interaction, staff can make a brief, human request and point to the card rather than asking the customer to search.

04

Customer taps

A customer with an NFC-capable phone taps the card. The interaction hands the phone off to the business's review destination.

05

Review page opens

The destination opens in the browser, where the customer can decide whether and how to leave feedback.

06

Use the QR path

When NFC is not available or scanning is preferred, the visible QR alternative provides another route to the same next step.

What the customer experiences

Less searching.
More choice.

The core journey is deliberately short: see the prompt, tap the card, reach the review page, and choose what to do next. PandaTap facilitates access; it does not write a customer's feedback or guarantee a review.

Explore the capabilities ↗
PandaTap card shown during the review journey

Practical questions

Built for an
ordinary interaction.

Where should it live?

Choose a visible point connected to the service, such as checkout, reception, a dining table, or a package handoff.

What if NFC is unavailable?

Use the QR alternative as a second path for customers whose phone or preference makes scanning more suitable.

What happens next?

The customer reaches the business's Google review page and remains in control of whether to share feedback.

For product context and use cases, read the PandaTap product overview. For common questions, visit the FAQ.

Ready to begin

Make feedback
easier to reach.

Talk to PandaTap →